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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruth Topete

Ruth Topete

October 21, 2025

5  out of  5
rating by Ruth Topete
"We have never been more pleased with this office. So very helpful, Accommodating, And do their best to get you the best."
We responded:
"Thank you for the kind words, Ruth! I’m thrilled to hear you had such a positive experience with our team. It’s always our goal to be helpful and accommodating, and we really appreciate you taking the time to share your experience! - Rebecca "
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ted heaton

October 14, 2025

5  out of  5
rating by ted heaton
"Quality folks providing quality advice and service!"
We responded:
"Thanks Ted! We always try our best!"
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Matt Price

October 6, 2025

5  out of  5
rating by Matt Price
"This office has been great!"
We responded:
"Matt, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Rebecca "
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James Russell

October 2, 2025

5  out of  5
rating by James Russell
"Excellent service and response!"
We responded:
"Thank you, James! It means a lot to know you had a great insurance experience with us. - Rebecca "
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Tamara Smith

September 29, 2025

5  out of  5
rating by Tamara Smith
"Rebekah Hovater’s office is always friendly, professional and eager to help. I saved $100 a month in car insurance alone. If I could give 10 stars of satisfaction I would."
We responded:
"Tamara, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "
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Caitlin Burns

September 25, 2025

5  out of  5
rating by Caitlin Burns
"Rebecca and her team are just wonderful! They care about the community and go above and beyond."
We responded:
"Caitlin, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Rebecca "
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Jeff Hamm

September 25, 2025

5  out of  5
rating by Jeff Hamm
"Incredibly helpful and thoughtful of others!"
We responded:
"Jeff, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - Rebecca "
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Catie Barnes

September 24, 2025

5  out of  5
rating by Catie Barnes
"I always have the best experience with this office! Everyone is so kind and efficient. When I need assistance, it is done so in a very timely manner."
We responded:
"Thank you for your feedback, Catie! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. - Rebecca "
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Kimberly Swindle

September 20, 2025

5  out of  5
rating by Kimberly Swindle
"Rebecca is the best! She cares about her clients and her community. She is always willing to answer questions and help you find what best meets your needs. I love having a local agent!"
We responded:
"Kimberly, thank you for your kind words! It truly means a lot to know that my support and commitment to the community are felt and appreciated. I'm always here to help you navigate your insurance needs. Call us anytime! - Rebecca "
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Tammy Hanvey

September 16, 2025

5  out of  5
rating by Tammy Hanvey
"Every person is attentive to your needs and extremely professional."
We responded:
"Tammy, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Rebecca "
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Michael Wright

September 15, 2025

5  out of  5
rating by Michael Wright
"There's NOBODY better in the Shoals. Run, don't walk, to Rebecca!"
We responded:
"Thank you for your wonderful feedback, Michael! We're so glad to hear that our team's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Rebecca "
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Terri Derryberry

September 14, 2025

5  out of  5
rating by Terri Derryberry
"Very helpful and eager to help."
We responded:
"Terri, thank you for your kind review! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. - Rebecca "
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Bethany Green

September 11, 2025

5  out of  5
rating by Bethany Green
"They were so quick to respond in getting quotes and setting up everything for my auto, home, and life insurance."
We responded:
"Bethany, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "
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Larry Anders

September 8, 2025

5  out of  5
rating by Larry Anders
"Rebecca’s agency and State Farm in our opinion offer unparalleled courteous and professionally competent services. We had one big homeowner claim because a huge tree blew down on our house and the damage was such that we had to move out for 9 months. We have had. few relatively small auto insurance claims, and the claims process is 100% satisfactory."
We responded:
"Larry, thank you for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you, and I truly appreciate you! - Rebecca "
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Miranda Riley

September 2, 2025

5  out of  5
rating by Miranda Riley
"Great customer service!"
We responded:
"Miranda, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - Rebecca "
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Christi Dorrance

August 21, 2025

5  out of  5
rating by Christi Dorrance
"Rebecca and her team are awesome to work with and have great customer service!!"
We responded:
"Christi, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you for taking the time to share this! - Rebecca"
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Sheila Irons

August 19, 2025

5  out of  5
rating by Sheila Irons
"I have been doing business with Rebecca Stutts Hovater for 5 years and I have thoroughly enjoyed getting to know her and her awesome staff. You always feel welcome when you stop by for a visit. If you are looking for Insurance I suggest my friend and business acquaintance Rebecca Hovater with State Farm Insurance."
We responded:
"Sheila, thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed working with our team over the past five years. Creating a welcoming atmosphere is important to us, and we're glad you feel at home when you visit. We appreciate your recommendation and look forward to continuing to serve you! - Rebecca"
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Jim Clark

August 19, 2025

5  out of  5
rating by Jim Clark
"Excellent service in all regards- very fast and accurate response to requests. Long term clients."
We responded:
"Jim, thank you so much for your loyal business over the years! I'm so glad to hear that our team has provided you with knowledgeable and professional service. We truly appreciate your kind words and look forward to continuing to meet your insurance needs. - Rebecca "
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Mary Lake

August 15, 2025

5  out of  5
rating by Mary Lake
"Rebecca Hovater is the BEST and congratulations on qualifying for MDRT!! Amazing Agent, truly professional and great customer service."
We responded:
"Mary, thank you for your kind words! It was truly a pleasure helping you and your family. I'm glad we were able to assist with your insurance needs—making sure you feel informed and confident is always my goal. I appreciate your trust and look forward to being here whenever you need! - Rebecca "
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mary miller

August 14, 2025

5  out of  5
rating by mary miller
"Five Stars +++. My husband and I are Senior Citizens, we had our home and car insurance scattered over 3 insurance companies. Anna worked with us in consolidating all our insurance under State Farm which is not only more manageable but saved us money. I highly recommend this agency , professional at every level. Mary Miller, Sheffield AL"
We responded:
"Mary, thank you for sharing your experience with my team and I! We appreciate the kind review and recommendation, and will always be here for you in your time of need. Call us anytime! - Rebecca"
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Mike Allen

August 8, 2025

5  out of  5
rating by Mike Allen
"Rebecca and her staff have been providing insurance services to me and my family for years. As my family has grown and matured they’ve recommend new products to enhance my coverage and save us money. And….like a good neighbor…….Rebecca is there."
We responded:
"Thank you for the 5-star review, Mike! It truly means a lot to me. I’m grateful for the opportunity to work with such great people, and I’m glad to hear you had a positive insurance experience. We're here to help, and your support keeps us going — thank you again! - Rebecca "
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andrea hopper

July 30, 2025

5  out of  5
rating by andrea hopper
"Efficient , friendly service! Needing to use your insurance is never under the most fun circumstances but Rebecca and her team treat us more like a friend or family than just a customer so it makes a stressful situation so much better!"
We responded:
"Andrea, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Rebecca "
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Kevin Isbell

July 21, 2025

5  out of  5
rating by Kevin Isbell
"Great insurance agent and even better person. Rebecca Stutts Hovater always goes above and beyond for not only her customers but also her community!!!!"
We responded:
"Thank you for the kind words, Kevin! It means a lot to be recognized as someone who cares deeply about our customers and community. I'm truly grateful for the opportunity to serve and make a positive impact. Your support is deeply appreciated! - Rebecca "
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Rusty Trapp

July 19, 2025

5  out of  5
rating by Rusty Trapp
"Excellent Service!"
We responded:
"Rusty, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Rebecca "
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selena robertson

July 18, 2025

5  out of  5
rating by selena robertson
"Everyone here is always very helpful and friendly."
We responded:
"Selena, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "