Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evan Skinner

Evan Skinner

February 20, 2026

5  out of  5
rating by Evan Skinner
"I have been a customer of Rebecca’s for the last 5 years. Now, the entire staff is like family. Rebecca, Anna, Nikki, and the rest of the staff truly care for you. I highly recommend entrusting them to all of your family’s insurance needs."
We responded:
"Thank you so much for your kind words and continued trust over the past 5 years! We truly value having you as part of our insurance family. At our agency, we are committed to providing personalized service and comprehensive coverage options, including full coverage auto insurance, homeowners insurance, boat & watercraft insurance, property insurance, and vehicle insurance. Our dedicated team—Rebecca, Anna, Nikki, and all staff—strive to deliver exceptional customer care and tailored insurance solutions to protect what matters most to you and your family. We look forward to continuing to serve all your insurance needs with reliability and expertise.

"
Profile photo of anna foster

anna foster

February 11, 2026

5  out of  5
rating by anna foster
"Love Rebecca and her awesome team!! They have great rates and saved my family some money! Call her team today!"
We responded:
"Anna, thank you so much for taking the time to share this great feedback with our office. We are always here to help in any way that we can!! - Rebecca"
Profile photo of Brent Greenhill

Brent Greenhill

February 6, 2026

5  out of  5
rating by Brent Greenhill
"Rebecca and her team are friendly, knowledgeable of the industry and care about finding the best coverage for their clients!"
We responded:
"Brent, thank you for the five stars! - Rebecca"
Profile photo of Lauren Boston

Lauren Boston

February 3, 2026

5  out of  5
rating by Lauren Boston
"We recently swapped our home and auto insurance to State Farm, and Anna made the entire process seamless. Not only was it easy, but we’re also saving over $1,200 a year. So thankful for her help—highly recommend!"
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that Anna was able to make the process of switching your home and auto insurance to State Farm smooth and seamless. At our agency, we strive to provide affordable insurance solutions tailored to your needs, including full coverage auto insurance and comprehensive homeowners insurance.

It’s fantastic that you’re saving over $1,200 a year while maintaining the protection you deserve. Our goal is always to help our clients find the best coverage at a great price, combined with excellent customer service every step of the way. Your recommendation means a lot to us, and we look forward to continuing to support your insurance needs in the future. Please don’t hesitate to reach out if you ever have questions or need assistance with your policies."
Profile photo of Keslie Miller

Keslie Miller

January 28, 2026

5  out of  5
rating by Keslie Miller
"She is the BEST!! She is an hands on agent and truly cares about the customer experience!"
We responded:
"Keslie, thank you so much! We appreciate the great review!"
Profile photo of Ken Blankenship

Ken Blankenship

January 27, 2026

5  out of  5
rating by Ken Blankenship
"Dealing with an insurance claim can be over overwhelming, but Rebecca‘s team made it easy. Nikki was patient, supportive and incredibly efficient. I felt taken care of the entire time, and my claim was resolved faster than I expected. Thank you for the excellent service."
We responded:
"Ken- thank you so much for your kind words. Glad to hear the claim went well. Nikki is wonderful and we are blessed to work with her each day. We appreciate your business!"
Profile photo of Jeff Johnson

Jeff Johnson

January 24, 2026

5  out of  5
rating by Jeff Johnson
"Excellent service and great staff to work with"
We responded:
"Thanks Jeff! We appreciate your business and customers like you. "
Profile photo of Abigail Moore

Abigail Moore

January 22, 2026

5  out of  5
rating by Abigail Moore
"Rebecca's office, specifically Nikki, has helped to make insurance easy. They always answer any questions I have, which can be a lot, and they are quick to respond. Anything we have needed they have been able to help with!"
We responded:
"Abigail, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Rebecca "
Profile photo of Terry Thompson

Terry Thompson

January 20, 2026

5  out of  5
rating by Terry Thompson
"Very pleased! Real professionals!!"
We responded:
"Terry, thank you so much! My team and I are thrilled to hear you had a great insurance experience. Hearing this makes all our effort to deliver top-notch service worthwhile! - Rebecca "
Profile photo of Amanda Lee

Amanda Lee

January 14, 2026

5  out of  5
rating by Amanda Lee
"Everyone that I spoke with about my claim was friendly, professional and helpful. Rebecca and Nikki were accessible and made the process as painless as possible. Their follow-through and attention to detail exceeded my expectations. I am quite the happy customer."
We responded:
"Thank you so much for your kind review, Amanda! I’m thrilled to hear that Nikki and I were able to make your claim process smooth and straightforward. We always aim to be thorough and attentive, so it means a lot to know we exceeded your expectations. We truly appreciate you and are so happy to have you as a customer! - Rebecca "
Profile photo of Heather Collum

Heather Collum

January 10, 2026

5  out of  5
rating by Heather Collum
"We have been doing business with State Farm for over 30 years and Rebecca has been our agent for over 10 years. Top notch service every time. My husband trades a lot and I can always call and get whatever I need at that moment."
We responded:
"Heather, thank you for your loyalty and kind review! It truly means a lot to have worked with you for so many years. I'm so glad my team and I have been able to be there whenever you need us, and we're always happy to help! I appreciate you and look forward to many more years together! - Rebecca "
Profile photo of Lee Clement

Lee Clement

January 9, 2026

5  out of  5
rating by Lee Clement
"The associates at this office are always helpful and friendly."
We responded:
"Lee, thank you so much for the kind words! I'm really lucky to have such a helpful and friendly team, and I'm glad that shows. We truly appreciate you and are always here when you need us! - Rebecca "
Profile photo of Mary Carton

Mary Carton

January 7, 2026

5  out of  5
rating by Mary Carton
"My last agent In Muscle Shoals retired, and I just switched to Hovater. Rebecca called to make sure I had her office # when the paperwork came through. I also found out that I wasn't getting a security system credit. We are taking care of that now."
We responded:
"Mary, thank you for the kind review and welcome to our office! I’m really glad you made the switch to our office and we were able to help get everything squared away. I truly appreciate you and look forward to working with you for years to come! - Rebecca "
Profile photo of William Joo

William Joo

December 19, 2025

5  out of  5
rating by William Joo
"Very good place and the people are nice and understanding"
We responded:
"Thank you so much, William! We’re happy to hear you had a great experience and felt well taken care of by our team. We truly appreciate your kind words and your support! - Rebecca"
Profile photo of JN

JN

December 9, 2025

5  out of  5
rating by JN
"Great staff, great service, & best prices around!!"
We responded:
"JN, thank you for the five-star review! We appreciate your support!
- Rebecca"
Profile photo of Nicole Johnson

Nicole Johnson

December 9, 2025

5  out of  5
rating by Nicole Johnson
"The best insurance office! Offers friendly and professional staff that is very competent in there job!"
We responded:
"Thanks so much Nicole!"
Profile photo of Lisa Harvey

Lisa Harvey

December 5, 2025

5  out of  5
rating by Lisa Harvey
"I had Allstate for many years and just recently switched to State Farm. Everyone in the office with Rebecca Stutts Hovater made the switch so easy and affordable. Wish I made the switch years ago. I'll gladly recommend them to everyone!"
We responded:
"Lisa, thank you so much for sharing this! We’re thrilled to hear the switch was smooth and stress-free. It’s wonderful having you with us, and we truly appreciate your recommendation. If you ever need anything, we’re always here to help! - Rebecca "
Profile photo of Angela Robinson

Angela Robinson

October 28, 2025

5  out of  5
rating by Angela Robinson
"Rebecca and her team are always very helpful!"
We responded:
"Angela, we really appreciate you taking the time to leave feedback! It was a pleasure working with you and we’re happy you’re pleased with our team. - Rebecca "
Profile photo of Ruth Topete

Ruth Topete

October 21, 2025

5  out of  5
rating by Ruth Topete
"We have never been more pleased with this office. So very helpful, Accommodating, And do their best to get you the best."
We responded:
"Thank you for the kind words, Ruth! I’m thrilled to hear you had such a positive experience with our team. It’s always our goal to be helpful and accommodating, and we really appreciate you taking the time to share your experience! - Rebecca "
Profile photo of ted heaton

ted heaton

October 14, 2025

5  out of  5
rating by ted heaton
"Quality folks providing quality advice and service!"
We responded:
"Thanks Ted! We always try our best!"
Profile photo of James Russell

James Russell

October 2, 2025

5  out of  5
rating by James Russell
"Excellent service and response!"
We responded:
"Thank you, James! It means a lot to know you had a great insurance experience with us. - Rebecca "
Profile photo of Tamara Smith

Tamara Smith

September 29, 2025

5  out of  5
rating by Tamara Smith
"Rebekah Hovater’s office is always friendly, professional and eager to help. I saved $100 a month in car insurance alone. If I could give 10 stars of satisfaction I would."
We responded:
"Tamara, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "
Profile photo of Caitlin Burns

Caitlin Burns

September 25, 2025

5  out of  5
rating by Caitlin Burns
"Rebecca and her team are just wonderful! They care about the community and go above and beyond."
We responded:
"Caitlin, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Rebecca "
Profile photo of Jeff Hamm

Jeff Hamm

September 25, 2025

5  out of  5
rating by Jeff Hamm
"Incredibly helpful and thoughtful of others!"
We responded:
"Jeff, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - Rebecca "
Profile photo of Catie Barnes

Catie Barnes

September 24, 2025

5  out of  5
rating by Catie Barnes
"I always have the best experience with this office! Everyone is so kind and efficient. When I need assistance, it is done so in a very timely manner."
We responded:
"Thank you for your feedback, Catie! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. - Rebecca "