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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R V

November 1, 2026

5  out of  5
rating by R V
"Great communication. Also they work with you on having different amounts on each vehicle if you choose."
We responded:
"Thank you so much for your wonderful 5-star Google review and for choosing Rebecca Stutts Hovater – State Farm Insurance Agent for your auto insurance and car insurance needs! We truly appreciate your kind words about our reasonable insurance pricing, excellent communication, responsive customer service, and personalized auto insurance coverage options!

At Rebecca Hovater State Farm, we understand that every driver, vehicle, and household has different insurance needs. Our dedicated State Farm insurance team takes pride in helping customers explore auto insurance coverage options, liability coverage limits, comprehensive coverage, collision coverage, deductible options, and different coverage amounts for multiple vehicles. We believe it's important to review your insurance options so you can make informed decisions about the coverage that fits your individual needs.

We're especially glad you found our team easy to reach, helpful, and responsive, and that you received your State Farm auto insurance quote within 24 hours! Providing friendly, knowledgeable, and timely customer service is a priority at our local State Farm insurance agency.

Our Rebecca Stutts Hovater State Farm Insurance Agency is proud to serve drivers, families, and businesses throughout Florence, Muscle Shoals, Sheffield, Tuscumbia, The Shoals, and surrounding Northwest Alabama communities. Whether you're looking for car insurance, multi-vehicle insurance, homeowners insurance, renters insurance, life insurance, motorcycle insurance, boat insurance, or business insurance, our team is here to help answer your questions and review available insurance coverage options.

Thank you again for trusting Rebecca Hovater State Farm with your vehicle insurance needs! We appreciate your business and look forward to continuing to provide the personalized insurance service, clear communication, and dependable local State Farm support you deserve!"
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Brian Newby

October 27, 2026

5  out of  5
rating by Brian Newby
"I appreciated the excellent customer service that I received from State Farm. Anna and Gloria were nice and helped me establish insurance for my son moving to Alabama from another state in a timely fashion. I was satisfied with the outcome and would recommend them to other people."
We responded:
"Thank you so much, Brian, for your wonderful 5-star Google review and for choosing Rebecca Stutts Hovater – State Farm Insurance Agent! We truly appreciate your kind words and your recommendation of our local State Farm insurance agency!

We are especially happy to hear that Anna and Gloria provided excellent customer service, friendly assistance, and timely support while helping your son establish insurance coverage during his move to Alabama from another state. Moving to a new state can involve many changes, and our dedicated State Farm team strives to make the insurance transfer, relocation process, and establishing insurance coverage in Alabama as smooth and convenient as possible.

At Rebecca Hovater State Farm, we are proud to assist individuals, families, new Alabama residents, and those relocating to Florence, Muscle Shoals, Sheffield, Tuscumbia, The Shoals, and surrounding Northwest Alabama communities. Whether you need auto insurance, car insurance, homeowners insurance, renters insurance, life insurance, business insurance, motorcycle insurance, or assistance reviewing your insurance coverage after moving to Alabama, our knowledgeable State Farm Insurance team is here to answer questions, discuss coverage options, and provide personalized insurance service.

Brian, thank you again for recognizing Anna and Gloria for their professionalism, helpfulness, and prompt customer service. We appreciate the opportunity to assist your family with its insurance needs and are grateful for your trust and recommendation. Welcome to Alabama to your son, and thank you for being part of our Rebecca Hovater State Farm family! We look forward to serving your family's insurance needs for years to come!"
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Jason Lindsey

October 22, 2026

5  out of  5
rating by Jason Lindsey
"Rebecca has always done a great job taking care of our family! She and her staff provide the best care and service around!"
We responded:
"Thank you so much for your wonderful 5-star Google review and for trusting Rebecca Stutts Hovater – State Farm Insurance Agent with your family's insurance needs! We are incredibly grateful for your loyalty and kind words about Rebecca and our friendly, knowledgeable, and dedicated State Farm team!

At Rebecca Hovater State Farm, we take pride in providing exceptional customer service, competitive insurance pricing, personalized insurance coverage, and prompt, dependable assistance. Whether you're looking for auto insurance, car insurance, homeowners insurance, home insurance, renters insurance, life insurance, business insurance, motorcycle insurance, or boat insurance, our goal is to help individuals and families find insurance options that fit their needs and budgets.

We especially appreciate you recognizing our team's responsive communication, easy accessibility, helpful service, and timely insurance quotes. Our local State Farm insurance agency is proud to serve families and businesses throughout Florence, Muscle Shoals, Sheffield, Tuscumbia, The Shoals, and surrounding Northwest Alabama communities.

Thank you again for choosing Rebecca Hovater State Farm for your auto insurance and homeowners insurance and allowing us to help protect your family, home, and vehicles. Your trust and recommendation mean so much to our entire team! We look forward to continuing to provide the friendly, personalized insurance service you deserve for many years to come!"
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Vanessa Johnson

October 22, 2026

5  out of  5
rating by Vanessa Johnson
"Great service and a friendly, helpful team! Highly recommend Rebecca Hovater State Farm!"
We responded:
"Thank you so much for your wonderful 5-star Google review and for recommending Rebecca Stutts Hovater – State Farm Insurance Agent! We truly appreciate your kind words about our friendly, knowledgeable, and helpful State Farm team! Our local State Farm Insurance agency is proud to serve individuals, families, and business owners throughout The Shoals, Florence, Muscle Shoals, Sheffield, Tuscumbia, and surrounding Northwest Alabama communities.

Whether you need auto insurance, car insurance, homeowners insurance, home insurance, renters insurance, life insurance, business insurance, small business insurance, motorcycle insurance, boat insurance, or commercial auto insurance, our dedicated State Farm team is here to provide personalized insurance service, answer your coverage questions, assist with insurance quotes, and help you explore insurance options that fit your needs.

At Rebecca Hovater State Farm, providing excellent customer service, friendly assistance, and dependable local insurance support is always our priority. We're grateful for the opportunity to be your trusted State Farm Insurance agency in The Shoals area. Thank you again for your recommendation, your trust, and your support of our local insurance office! We look forward to serving you for years to come!"
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Karmen Somers

October 16, 2026

5  out of  5
rating by Karmen Somers
"They take excellent care of my personal and business insurance needs!!"
We responded:
"Thank you so much for your wonderful 5-star Google review and for trusting Rebecca Stutts Hovater – State Farm Insurance Agent with both your personal insurance and business insurance needs! Our State Farm team takes pride in providing exceptional customer service, personalized insurance coverage, and dependable support for individuals, families, and local business owners.

Whether you're looking for auto insurance, car insurance, homeowners insurance, renters insurance, life insurance, business insurance, commercial auto insurance, or small business insurance, our goal is to help you understand your insurance options and find coverage that fits your unique needs.

We truly appreciate your loyalty, confidence, and support of our local State Farm insurance agency. Thank you for allowing Rebecca and our dedicated insurance team to help protect what matters most to you, both personally and professionally. We look forward to continuing to serve you and your business for years to come!"
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Olivia Bradford

October 5, 2026

5  out of  5
rating by Olivia Bradford
"Rebecca is absolutely wonderful! She is attentive and will advocate for each of her clients like they are her family!! We are so thankful for her and how she actually cares for our family!"
We responded:
"Thank you so much for the review. We value you and your business!"
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Lonnie Moore

September 28, 2026

5  out of  5
rating by Lonnie Moore
"Nikki Johnson took care of all my needs.She's a great person"
We responded:
"Lonnie, thank you so much for the 5-star Google review and for choosing Rebecca Stutts Hovater – State Farm Insurance Agent! We’re so glad Nikki Johnson was able to take care of all your insurance needs, provide great customer service, and make getting your insurance quote quick and easy.

Our local State Farm office loves helping customers find great prices and the right insurance coverage for their needs. Whether you’re looking for motorcycle insurance, full coverage auto insurance, car insurance, an auto insurance quote, homeowners insurance, renters insurance, life insurance, or other State Farm insurance options, Nikki and our entire insurance team are here to provide friendly, personalized service.

We especially appreciate you mentioning our competitive insurance price, fast quote turnaround, and how easy it was to reach our staff. Providing affordable insurance options, responsive customer service, and a simple insurance quote experience is extremely important to our local State Farm team.

Thank you again, Lonnie, for trusting Nikki Johnson and Rebecca Stutts Hovater – State Farm Insurance Agent with your motorcycle insurance and full coverage auto insurance. We appreciate your business and look forward to continuing to be your local State Farm insurance agency for your auto, motorcycle, home, renters, and life insurance needs!"
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Nicole Johnson

September 28, 2026

5  out of  5
rating by Nicole Johnson
"The best insurance office! Offers friendly and professional staff that is very competent in there job!"
We responded:
"Thanks so much Nicole!"
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Nick Bertetta

September 24, 2026

5  out of  5
rating by Nick Bertetta
"Rebecca and her team truly care about their customer's, especially when it comes to Life Insurance!"
We responded:
"Thank you so much for the kind words and 5-star review! Rebecca and our State Farm team truly care about helping our customers protect the people and things that matter most. We’re especially grateful for the opportunity to help with your Life Insurance needs. Whether you’re looking for Life Insurance, Auto Insurance, Homeowners Insurance, Renters Insurance, or personalized insurance coverage, our local State Farm office is here to provide friendly, knowledgeable service. Thank you for trusting Rebecca and her State Farm team with your insurance needs!"
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Kurt Sasser

September 9, 2026

5  out of  5
rating by Kurt Sasser
"The Rebecca Stutts Hovater team has provided, and continues to provide, exceptional service. I was faced with a decision to make around my insurance, and Rebecca effectively laid out all the options, which enabled me to make a clear choice. I highly recommend them for all your insurance needs."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that the Rebecca Stutts Hovater team provided you with exceptional service throughout your insurance decision."
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Brady Whitworth

August 26, 2026

5  out of  5
rating by Brady Whitworth
"Caring and compassionate"
We responded:
"Thank you so much for the amazing 5-star review! We’re truly grateful that you felt cared for and supported. Rebecca Stutts Hovater and our team are here whenever you need anything!"
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Amanda Davis

August 21, 2026

5  out of  5
rating by Amanda Davis
"Great to work with and always responsive when needed."
We responded:
"Thank you for the wonderful review! We’re glad to hear you found our service great, our team responsive, and the claims process quick and easy. We truly appreciate you choosing us for your homeowners and vehicle insurance—your feedback means a lot"
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Michele Reaves

August 19, 2026

5  out of  5
rating by Michele Reaves
"State Farm - Rebecca Hovater’s office was so helpful during a flood of my parents home! Nicole was available multiple times on her off day to answer questions on claims or with contact phone numbers of ones I needed to reach out to. Rebecca and her entire staff are helpful, personable and knowledgeable."
We responded:
"Thank you so much for your review! We’re grateful we could help during such a stressful time with your parents’ flood claim. Rebecca Hovater and our State Farm team are proud to provide helpful, personable, and knowledgeable homeowners insurance support. We’re also glad Nikki was able to be there when you needed questions answered and the right claims contacts/phone numbers shared. We appreciate your trust in our insurance office"
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Jeff Davis

August 19, 2026

5  out of  5
rating by Jeff Davis
"Nikki is a great Agent! Always there to help when we need it."
We responded:
"Nikki is an asset for sure! We appreciate the review!"
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Kristin Leigh

August 19, 2026

5  out of  5
rating by Kristin Leigh
"I called to get a quote and got switched over from my former insurance company within minutes. Anna was super nice and got me all of the information I needed quickly and efficiently. Not only am I saving $90 a month, everything else seems to be more put together and understandable as well. I was with my last insurance provider for about 12 years and the app never wanted to load, no one ever wanted to answer the phone, they kept going up on our rates EVERY MONTH, and it was just down right irritating. Im excited to have State Farm as my new provider for car and home insurance 😊 saving a little money is the cherry on top."
We responded:
"Thank you so much for the review! We’re thrilled you had a great experience getting your auto insurance quote and switching from your previous provider so quickly. Anna is fantastic—we’ll be sure to share your kind words with her.

At our local insurance agency, we help customers with full coverage auto insurance, homeowners insurance, renters insurance, and even general liability insurance—along with clear insurance consultation and vehicle insurance guidance—so you feel confident and everything is easy to understand.

We’re also happy to hear you’re saving $90/month and that your experience with State Farm (car and home insurance) is smoother and more organized than before. Thanks again for choosing us—we’re excited to be your insurance partner! 😊🏡🚗"
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Jameka Madden

August 5, 2026

5  out of  5
rating by Jameka Madden
"Nikki was polite and a great help. Quick and easy service."
We responded:
"We are glad we were able to help you with renters insurance! Thank you so much for the positive review. "
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Terry Woods

July 31, 2026

5  out of  5
rating by Terry Woods
"Gloria was extremely helpful and attentive to our needs she went above and beyond to help us get the coverage we needed I wouldn’t hesitate a second to recommend Rebecca Stutts Hovater’s State Farm to everyone!!"
We responded:
"We are so grateful for you and the review!! Gloria is a wonderful asset to the agency."
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L Woolfolk

July 30, 2026

5  out of  5
rating by L Woolfolk
"Rebecca and her staff have done a great job taking care of us over the years! It is so nice having “hometown” folks just a phone call away."
We responded:
"Thank you for the kind words! We’re glad to be is here—just a phone call away. We’re proud to provide reasonable price options and great service through homeowners insurance, customized policies, vehicle insurance, and claims assistance. We appreciate your trust over the years!"
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Carlos Torres

July 22, 2026

5  out of  5
rating by Carlos Torres
"Lovely people! Very helpful!"
We responded:
"Thank you for the great review! We’re so happy you found State Farm—Rebecca Hovater in the Shoals helpful, friendly, and knowledgeable. Our team is committed to providing excellent customer service, fast insurance quotes, and customized policies. We’re proud to help with full coverage auto insurance, life insurance, homeowners insurance, and health insurance for individuals and families—especially with affordable rates and coverage options explained clearly."
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Justin McGill

July 21, 2026

5  out of  5
rating by Justin McGill
"Rebecca's office is great to work with. Very professional and prompt in their communications."
We responded:
"Thanks Justin! We work hard to be responsive and take care of our customers!"
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Mara Beth Cravens

July 13, 2026

5  out of  5
rating by Mara Beth Cravens
"We appreciate the excellent service from State Farm. Their team is always responsive, professional, and quick to provide Certificates of Insurance when we need them. Having COIs issued in a timely manner helps our business operate smoothly and keeps projects moving forward. Highly recommend their customer service and support!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you received excellent service from our local State Farm office. Our team works hard to stay responsive, professional, and efficient! We’re glad we could support you. We truly appreciate your high recommendation of State Farm Insurance and our customer service!"
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denna noah

July 3, 2026

5  out of  5
rating by denna noah
"I wouldn’t want anyone else to handle my home and auto insurance! Everyone there is great and so easy to work with. They make it stress free thanks to you all for being awesome!"
We responded:
"Thank you so much for your amazing 5-star review! We’re thrilled to hear you found a great price with our State Farm Insurance office and that you feel confident with us handling your homeowners insurance and auto insurance.

We’re proud that our team is easy to work with, delivers stress-free insurance support, and provides helpful guidance for full coverage auto insurance, vehicle insurance, and home insurance. We also appreciate you mentioning our Roadside auto assistance—we’re here to help when you need it most.

Thanks again for choosing our State Farm team for your home and auto policies. We truly value your trust and will continue helping you protect what matters—every step of the way!"
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natalie jane

July 2, 2026

5  out of  5
rating by natalie jane
"Rebecca was very knowledgeable and helpful. She was quick to respond and answered all of my questions. I would highly recommend her and her team! You won’t be disappointed!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca was knowledgeable, helpful, and quick to respond—answering all of your questions with confidence. At our State Farm Insurance office, we’re committed to providing top-notch customer service, personalized insurance guidance, and fast communication for every client.

We truly appreciate your recommendation of Rebecca and our entire State Farm team. If you need help with auto insurance, home insurance, renters insurance, life insurance, business insurance, claims assistance, or policy reviews, we’re here to help.

We’re grateful for your trust and look forward to serving you and your family for the long term!"
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Dayany Freitas

June 13, 2026

5  out of  5
rating by Dayany Freitas
"The service provided by Gloria Villalobos was incredible; she presented us with excellent options that allowed us to pay much less than we had been paying with our previous insurance company."
We responded:
"Hi Dayany Freitas—thank you for your amazing 5-star review! We’re so glad Gloria Villalobos helped you find great-priced full coverage auto insurance and excellent options that lowered what you were paying before.

At our small business insurance agency, we focus on affordable rates, personalized coverage quotes, and top-notch customer service for auto, life, and homeowners insurance.

Thanks again for trusting us—we truly appreciate you! 😊"
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Mimi Campbell

June 9, 2026

5  out of  5
rating by Mimi Campbell
"Gary & Pam Campbell :

We highly recommend Rebecca’s State Farm office for your insurance needs. The entire staff - Rebecca, Nikki & Anna are always friendly & helpful with any questions we may have. They have always been very efficient & timely with all our claims."
We responded:
"Thank you for your 5-star review! We’re so glad to hear you have had a great experience with Rebecca Stutts Hovater and the team at our State Farm office. Our team (Rebecca, Nikki & Anna) is here to help with auto insurance, home insurance, life insurance, renters insurance, and business insurance, and we’re proud to provide friendly, efficient, and timely claims support.

We truly appreciate your recommendation to others for insurance in our community!"