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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christi Dorrance

August 21, 2025

5  out of  5
rating by Christi Dorrance
"Rebecca and her team are awesome to work with and have great customer service!!"
We responded:
"Christi, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you! - Rebecca"
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Sheila Irons

August 19, 2025

5  out of  5
rating by Sheila Irons
"I have been doing business with Rebecca Stutts Hovater for 5 years and I have thoroughly enjoyed getting to know her and her awesome staff. You always feel welcome when you stop by for a visit. If you are looking for Insurance I suggest my friend and business acquaintance Rebecca Hovater with State Farm Insurance."
We responded:
"Thank you so much for your wonderful review, Sheila! We're thrilled to hear that you've enjoyed working with our team over the past five years. Creating a welcoming atmosphere is important to us, and we're glad you feel at home when you visit. We appreciate your recommendation and look forward to continuing to serve you! - Rebecca"
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Jim Clark

August 19, 2025

5  out of  5
rating by Jim Clark
"Excellent service in all regards- very fast and accurate response to requests. Long term clients."
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Mary Lake

August 15, 2025

5  out of  5
rating by Mary Lake
"Rebecca Hovater is the BEST and congratulations on qualifying for MDRT!! Amazing Agent, truly professional and great customer service."
We responded:
"Mary, thank you for your kind words! It was truly a pleasure helping you and your family. I'm glad we were able to assist with your insurance needs—making sure you feel informed and confident is always my goal. I appreciate your trust and look forward to being here whenever you need! - Rebecca "
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mary miller

August 14, 2025

5  out of  5
rating by mary miller
"Five Stars +++. My husband and I are Senior Citizens, we had our home and car insurance scattered over 3 insurance companies. Anna worked with us in consolidating all our insurance under State Farm which is not only more manageable but saved us money. I highly recommend this agency , professional at every level. Mary Miller, Sheffield AL"
We responded:
"Mary, thank you for sharing your experience with my team and I! We appreciate the kind review and recommendation, and will always be here for you in your time of need. Call us anytime! - Rebecca"
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Mike Allen

August 8, 2025

5  out of  5
rating by Mike Allen
"Rebecca and her staff have been providing insurance services to me and my family for years. As my family has grown and matured they’ve recommend new products to enhance my coverage and save us money. And….like a good neighbor…….Rebecca is there."
We responded:
"Thank you for the 5-star review, Mike! It truly means a lot to me. I’m grateful for the opportunity to work with such great people, and I’m glad to hear you had a positive insurance experience. We're here to help, and your support keeps us going — thank you again! - Rebecca "
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andrea hopper

July 30, 2025

5  out of  5
rating by andrea hopper
"Efficient , friendly service! Needing to use your insurance is never under the most fun circumstances but Rebecca and her team treat us more like a friend or family than just a customer so it makes a stressful situation so much better!"
We responded:
"Andrea, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Rebecca "
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Kevin Isbell

July 21, 2025

5  out of  5
rating by Kevin Isbell
"Great insurance agent and even better person. Rebecca Stutts Hovater always goes above and beyond for not only her customers but also her community!!!!"
We responded:
"Thank you for the kind words, Kevin! It means a lot to be recognized as someone who cares deeply about our customers and community. I'm truly grateful for the opportunity to serve and make a positive impact. Your support is deeply appreciated! - Rebecca "
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Rusty Trapp

July 19, 2025

5  out of  5
rating by Rusty Trapp
"Excellent Service!"
We responded:
"Rusty, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Rebecca "
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selena robertson

July 18, 2025

5  out of  5
rating by selena robertson
"Everyone here is always very helpful and friendly."
We responded:
"Selena, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "
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Dee Quillen

July 17, 2025

5  out of  5
rating by Dee Quillen
"So happy to be a Stare Farm customer they are so easy to talk too and help me with all my insurance needs. Thank you State Farm for all your hard work and dedication to your customers!"
We responded:
"Dee, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you! - Rebecca "
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s t uart bacon

July 7, 2025

5  out of  5
rating by s t uart bacon
"Great customer service and great people."
We responded:
"Stuart, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Rebecca "
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Randy Pettus

July 2, 2025

5  out of  5
rating by Randy Pettus
"Staff was very friendly and helpful. Felt like I was appreciated."
We responded:
"Thank you so much for your kind words, Randy! I'm thrilled to hear that our staff made you feel appreciated. We always strive to provide a welcoming experience, and it's great to know we succeeded. - Rebecca "
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Katherine Wright

July 1, 2025

5  out of  5
rating by Katherine Wright
"Rebecca and her team are wonderful to work with. They respond to promptly to get insurance needs handled in the most efficient way possible."
We responded:
"Katherine, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Rebecca "
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Debbie Bradford

June 25, 2025

5  out of  5
rating by Debbie Bradford
"The best customer service!"
We responded:
"Debbie, thank you for your kind words! We truly appreciate your feedback and support. - Rebecca "
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Gunner Woodis

June 24, 2025

5  out of  5
rating by Gunner Woodis
"Anna, Nikki and Rebecca are all great! Those girls will go above and beyond for you and find you the best rate. They have always checked on us after every damage causing storm. Great people!"
We responded:
"Gunner, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Rebecca "
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Phillip Jordan

June 24, 2025

5  out of  5
rating by Phillip Jordan
"Rebecca is always a pleasure to deal with and always responds quickly with any questions I may have regarding my policies."
We responded:
"Thank you so much for your wonderful feedback, Phillip! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Rebecca "
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Danny H

June 20, 2025

5  out of  5
rating by Danny H
"I was treated so nicely: awesome service: highly recommend!!!"
We responded:
"Danny, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Rebecca "
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billynbama

June 16, 2025

5  out of  5
rating by billynbama
"My State Farm Insurance Agent, Rebecca Stutts Hovater and her excellent staff have helped me protect my property and vehicles for many years. I would highly recommend this agency to anyone needing insurance."
We responded:
"Hello, thank you for your trust and support over the years! We truly appreciate your recommendation and are always here to help. - Rebecca "
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Ashley Wood

June 11, 2025

5  out of  5
rating by Ashley Wood
"Tennessee River Lawncare does amazing work at our office in Muscle Shoals @ProjectXYZ. Thank you for always taking care of us and making everything look better."
We responded:
"Thank you for your feedback, Ashley! We're so glad to hear that you had a positive experience! - Rebecca "
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Doug Jones

June 3, 2025

5  out of  5
rating by Doug Jones
"I own a Roofing company and I can honestly say all of Rebecca’s team go the extra mile for their customers!! I work with a lot of insurance companies on damage and repairs and this group has shown me nothing but good stuff!! Thanks"
We responded:
"Doug, thank you so much for the kind words and support! It means a lot to us. We truly value the relationships we build with our customers and always try to go the extra mile. Looking forward to continuing to work together—thanks again! - Rebecca "
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Taylor

June 2, 2025

5  out of  5
rating by Taylor
"Lovely folks! Have been extremely helpful for me every time I've needed anything. I continue to use them despite the fact that I moved away from the area."
We responded:
"Taylor, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Rebecca "
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Jerrod Reese

May 21, 2025

5  out of  5
rating by Jerrod Reese
"Great people to do business with. Returned my phone call promptly and answered all my questions."
We responded:
"Thank you for your great feedback, Jerrod! I'm so glad our team could assist you promptly and make your experience enjoyable. We truly appreciate your kind words and look forward to working with you again! - Rebecca "
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J Jones

May 21, 2025

5  out of  5
rating by J Jones
"Very efficient and always professional. Great to work with!!"
We responded:
"J, Thank you so much for your kind words! We truly appreciate your support and are glad to hear you had a great experience. Looking forward to working with you again! - Rebecca"
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S Tom

May 15, 2025

5  out of  5
rating by S Tom
"Prompt, courteous and friendly service, they are true professionals."
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Rebecca"